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RADIUS365i™ is the most powerful and comprehensive platform
of services and technologies for tracking and managing all recruiting efforts, regardless of the referral source. RADIUS365i™
starts with Call Response Tracking, for measuring the effectiveness of all advertising activities, and Centralized Voicemail Service (CVMS), to ensure that no calls are missed.
And now with the latest release, RADIUS365i™ is capable of managing referrals that
originate from CVMS, a call center, a website and even from the investigator's own activities, such as grassroots efforts. Further, RADIUS365i™
now includes a Site Specific Patient Database for easily keeping track of and utilizing referrals who consent to be contacted about future studies.
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Real-time Telephone and Website Response Tracking and Reporting |
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Toll-free and Local Number Provisioning |
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Centralized Call Routing and Phone Filtration Attendants |
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Centralized Voicemail System |
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Web based Referral Delivery and Contact Management System |
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Referral Databasing |
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Screening Visit Appointment and Results Tracking and Management |
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Randomization Tracking |
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Real-time Reporting for the Investigator of All Recruiting Activities |
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Investigator Corporate Websites |
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Patient Portals |
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Patient Registration Pages Linked from Existing Websites |
With RADIUS365i™,
all call and web responses are tracked and reported in real-time by market, by medium, by Site, and by date.
This collection of real-time data provides full accountability of all patient advertising and outreach expenditures.
With centralized routing, a key feature of RADIUS365i™,
calls may be routed as needed to the Investigator, to Q-center (TPRA's inbound and outbound call center service)
or to TPRA's Centralized Voicemail Service (CVMS). The advantages of TPRA's CVMS include providing study or research-specific
voicemail greetings and providing unlimited line capacity (no more busy signals). Other benefits include a higher rate of
messages left and a lower rate of lost messages. Messages are delivered via the secure RADIUS365i™
web-portal that includes an easy to use contact management solution which allows the Investigator's staff to organize their efforts to contact responders.
Tracking and managing referrals begins with the delivery of the referrals via the secure RADIUS365i™ web-portal.
RADIUS365i™ is now capable of delivering and managing referrals from
any source including CVMS, Q-center, websites, web-portals or web registration pages built by TPRA and from the Investigator's own sources via manual entry.
Once the referral is received, the Investigator's staff uses the convenient RADIUS365i™
contact management feature to effectively track and manage each referral through the outcome of the initial screening visit to randomization.
All referral activities are automatically reported online to those managing the study for the Investigator.
For multi-site investigators or management organizations, data from all sites is collected and reported in one easy to use administrative site.
RADIUS365i™ now includes a Site Specific Patient Database for easily
keeping track of and utilizing referrals who consent to be contacted about future studies. The database stores all relevant information about the referral and is
easily searched for relevant criteria. Promising leads are then sent back into Referral Management for easy tracking and management.
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